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Effective date: 31 Mar 2026 Last updated: 31 Mar 2026

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of the services provided by AOBRAIN SYSTEMS SL (“AOBRAIN”, “we”, “us”, “our”), including our EpicStory app for Jira Cloud and any related websites, services and applications (together, the “Services”).

AOBRAIN SYSTEMS SL NIF: B24833048 Avenida de Rius i Taulet, 13 Sant Cugat del Vallés, 08172 Barcelona, Spain

Contact:

By installing, accessing or using the Services, you agree to be bound by these Terms. If you are accepting these Terms on behalf of a company or other legal entity, you represent that you are authorised to bind that entity, and “Customer” or “you” refers to that entity. If you do not agree to these Terms, do not install or use the Services.

These Terms are intended primarily for business users (B2B). Nothing in these Terms excludes or limits any rights you may have under mandatory Spanish or EU consumer law, where applicable.

2. Relationship with Atlassian and scope of Services

Our EpicStory app is made available through the Atlassian Marketplace and runs within Atlassian Jira Cloud. Your use of Atlassian products and the Atlassian Marketplace is governed by the applicable Atlassian terms and policies (including Marketplace Terms of Use), which are a separate contract between you and Atlassian.

  • Atlassian is responsible for its own products and services.
  • AOBRAIN is responsible for the EpicStory app and other AOBRAIN Services we provide.

The Services currently include:

  • The EpicStory Jira Cloud app, which helps generate and manage user stories and sub-tasks from epics; and
  • Any additional features, add-ons or tools that we may offer from time to time.

3. Definitions

  • “App” means the EpicStory Jira Cloud app and any other AOBRAIN app you install from the Atlassian Marketplace.
  • “Customer Data” means data, content and information (including Jira issues, epics, project configuration and any personal data contained therein) that you or your Users submit to, store in, or make available through the Services.
  • “Documentation” means guides, FAQs and other documentation we make available regarding the Services.
  • “User” means an individual authorised by Customer to use the Services, such as an employee or contractor, under your Jira site.

4. Eligibility and account responsibilities

To use the Services, you must:

  • Have a valid Atlassian account and Jira Cloud site where the App can be installed;
  • Be at least 16 years old; and
  • If acting on behalf of an organisation, have the authority to bind that organisation.

You are responsible for:

  • Ensuring that only authorised Users can access the App within your Jira site;
  • Maintaining appropriate permissions and access controls in Jira and other systems;
  • All activities carried out under your Jira site and the App as configured and administered by you.

5. Licence and permitted use

5.1 Licence grant

Subject to these Terms and any applicable order (including Atlassian Marketplace orders), we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your internal business purposes for the duration of your valid subscription.

5.2 Restrictions

You must not, and must not allow any third party to:

  • Sublicense, sell, resell, rent, lease or otherwise commercially exploit the Services except as expressly allowed by us;
  • Reverse engineer, decompile or disassemble the Services except to the extent permitted by mandatory law;
  • Remove or modify any proprietary notices or branding;
  • Use the Services to build or train a competing product or service;
  • Access the Services through automated means other than our official APIs or documented integrations;
  • Circumvent any usage limits, technical restrictions or security controls we apply.

5.3 Beta or trial features

We may offer access to beta, preview or experimental features. These are provided “as is”, may be subject to additional terms, and may be modified or discontinued at any time.

6. Customer Data and AI-generated content

6.1 Ownership of Customer Data

As between you and us, you retain all rights, title and interest in and to Customer Data. These Terms do not grant us any ownership rights over Customer Data.

6.2 Our use of Customer Data

You grant us a worldwide, non-exclusive licence to host, store, process, transmit and display Customer Data only to:

  • provide, maintain and secure the Services;
  • troubleshoot, prevent or address technical or security issues;
  • provide support and respond to your requests; and
  • develop and improve the Services, where we use aggregated or anonymised information that does not identify you or your Users.

We do not use your Customer Data to train public AI models or to make your data available to other customers.

6.3 AI processing

EpicStory may use AI or machine learning to generate user stories, sub-tasks or other content based on your Jira epics and configuration. For this purpose, relevant Customer Data may be processed by our infrastructure and by carefully selected third-party processors acting on our instructions and under data protection agreements in accordance with GDPR and Spanish data protection law.

You are responsible for ensuring that Customer Data entered into Jira and processed by the App complies with applicable laws and that you have a lawful basis to process any personal data it contains.

6.4 Data export and switching (EU Data Act)

Where technically available, you can export generated content or underlying Jira issues using Jira’s own export features or APIs.

If and to the extent the EU Data Act applies to our Services, we will not limit your statutory rights to switch providers or port your data and will cooperate with reasonable data export and switching requests, consistent with that law, any future standard contractual clauses for cloud switching, and our technical capabilities.

7. Acceptable use

You agree not to use the Services to:

  • Violate any applicable law or regulation (including Spanish and EU law);
  • Infringe any intellectual property or other rights of third parties;
  • Store or transmit malicious code, malware or spam;
  • Attempt to gain unauthorised access to any system or network;
  • Interfere with or disrupt the integrity or performance of the Services;
  • Harass, abuse or harm other persons;
  • Process special categories of personal data or other highly sensitive data unless this is strictly necessary and you have an appropriate lawful basis and safeguards.

We may suspend or limit access to the Services if we reasonably believe that your use breaches these Terms, creates a security or legal risk, or could subject us or others to liability.

8. Fees and payment

8.1 Marketplace billing

For EpicStory and other Marketplace apps, fees, billing cycles and payment methods are generally managed by Atlassian in accordance with the Atlassian Marketplace listing and Atlassian’s applicable terms.

8.2 Pricing and changes

Our current pricing will be displayed on the relevant Marketplace listing or our website. We may change prices in accordance with the processes set out by Atlassian and/or in our own commercial agreements. Unless stated otherwise, all prices exclude applicable taxes (for example, Spanish VAT).

8.3 Refunds

Any refunds are handled in accordance with Atlassian’s Marketplace policies and applicable law, or as otherwise agreed in writing between you and us.

9. Service availability and support

9.1 Availability

We aim to provide a reliable and secure Service and to minimise disruptions. However, the Services may be unavailable from time to time due to maintenance, updates, Atlassian platform issues, or events beyond our reasonable control.

9.2 Support

We provide support in accordance with our Support Policy and Service Availability, our Documentation, the Atlassian Marketplace listing, or any separate written agreement that applies to your account. You can use the channels indicated there for technical issues, bugs or questions about the Service.

9.3 Changes to the Services

We may modify, improve or discontinue features of the Services from time to time, for example to enhance performance, address security issues, or respond to changes in Atlassian’s platform or applicable law (including EU and Spanish digital legislation). Where a change is material and negatively affects your use of the Services, we will use reasonable efforts to notify you in advance via the App, email or our website.

10. Intellectual property

10.1 Our IP

The Services, including all associated software, code, designs, user interfaces, Documentation and trademarks, are owned by AOBRAIN or its licensors and are protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, we reserve all rights in and to the Services.

10.2 Generated content

Subject to any underlying Customer Data and third-party rights, and to payment of applicable fees, we assign to you our rights (if any) in the specific output generated for you by the Services (for example, generated user stories and sub-tasks), to the maximum extent permitted by law. You are responsible for reviewing such output for accuracy, completeness and suitability before relying on it.

10.3 Feedback

If you provide us with feedback, suggestions or ideas about the Services (“Feedback”), you grant us a worldwide, perpetual, irrevocable, royalty-free licence to use and incorporate that Feedback into our products and services without obligation to you.

11. Confidentiality

Each party may have access to information that is confidential to the other party (“Confidential Information”). Confidential Information includes non-public business, technical or financial information, and any data or Documentation marked or reasonably understood as confidential.

Each party will:

  • use the other party’s Confidential Information only for purposes of performing under these Terms; and
  • protect it with at least the same degree of care it uses to protect its own similar information, and in any case no less than reasonable care.

Confidential Information does not include information that is or becomes public through no fault of the receiving party, is independently developed, or is lawfully obtained from a third party without confidentiality obligations.

We may disclose Confidential Information where required by law or court order, provided we give you reasonable notice (where lawfully permitted) and cooperate with your efforts to limit disclosure.

12. Warranties and disclaimers

You represent that you have all rights and permissions necessary to use the Services and to provide Customer Data.

To the maximum extent permitted by Spanish and EU law, the Services are provided on an “as is” and “as available” basis. We do not warrant that the Services will be error-free, uninterrupted, or fit for your particular purposes, or that they will produce any specific results.

To the extent permitted by law, we disclaim all warranties, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. Any mandatory warranties under Spanish or EU law remain unaffected.

13. Limitation of liability

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, such as liability for death or personal injury caused by negligence, or for gross negligence or wilful misconduct.

To the maximum extent permitted by law:

  • We will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, business opportunities or goodwill, arising out of or in connection with the Services or these Terms.
  • Our total aggregate liability arising out of or relating to the Services or these Terms will be limited to the greater of:
    • the amounts actually paid by you to us (or via Atlassian on our behalf) for the relevant Service during the 12 months preceding the event giving rise to the claim; or
    • EUR 100.

These limitations apply whether the claim is based on contract, tort (including negligence), strict liability or any other legal theory, even if we have been advised of the possibility of such damages.

Any clauses that could be considered abusive under Spanish law will be interpreted and applied in accordance with the principles of good faith and balance between the parties.

14. Indemnity

You will indemnify and hold AOBRAIN harmless from and against any third-party claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of or in connection with:

  • your use of the Services in breach of these Terms or applicable law;
  • Customer Data, including claims that Customer Data infringes third-party rights; or
  • any unauthorised use of the Services under your account or Jira site where you failed to maintain appropriate access controls.

15. Term and termination

15.1 Term

These Terms apply from the date you first access or use the Services and continue for as long as you have a valid subscription or continue using the Services.

15.2 Termination by you

You may terminate your use of the App at any time by uninstalling it from your Jira site and/or by following the termination process in the Atlassian Marketplace or our Documentation. Termination does not affect any fees owed for the then-current billing period unless mandatory law or Marketplace policies provide otherwise.

15.3 Suspension and termination by us

We may suspend or terminate your access to the Services (in whole or in part) if:

  • you materially breach these Terms and fail to cure the breach within a reasonable period after our notice, where a cure is possible;
  • you fail to pay applicable fees when due via Atlassian or as otherwise agreed;
  • your use of the Services causes security, operational or legal risks; or
  • we discontinue the Service.

Where reasonable, we will give you prior notice of suspension or termination.

15.4 Effect of termination

Upon termination:

  • Your right to access and use the Services will cease;
  • We will handle Customer Data in accordance with our Privacy Policy and applicable law, including any required retention; and
  • Sections that by their nature should survive (including ownership, confidentiality, disclaimers, limitations of liability, indemnity and governing law) will remain in effect.

16. Governing law and jurisdiction (Spain)

These Terms and any non-contractual obligations arising out of or in connection with them are governed by Spanish law.

The parties submit to the exclusive jurisdiction of the courts of Barcelona, Spain, without prejudice to any mandatory forum that may apply under consumer or other protective legislation.

Nothing in this section limits either party’s right to seek injunctive or other equitable relief in any competent court.

17. Changes to these Terms

We may update these Terms from time to time, for example to reflect changes in the Services, in Atlassian’s Marketplace framework, in the LSSI, in the EU Data Act, or in other applicable Spanish or EU law.

When we make material changes, we will provide appropriate notice, such as:

  • posting the updated Terms on our website;
  • displaying a notice in the App; or
  • notifying administrators by email (where possible).

Continued use of the Services after the effective date of updated Terms constitutes acceptance of those changes.

18. Contact

If you have any questions about these Terms, please contact us at:

AOBRAIN SYSTEMS SL NIF: B24833048 Avenida de Rius i Taulet, 13 Sant Cugat del Vallés, 08172 Barcelona, Spain

Email (legal): legal@aobrain.com Email (support): support@aobrain.com